THE PROBLEM STATEMENT
- They wanted to distribute some of their specialty drugs directly to HCP offices and pharmacies.
- They wanted to switch away from 3rd party distribution and develop an e-commerce application in-house.
- And build a scalable system that could be used with new customers, brands, functions, integrations etc. for ordering, tracking, reordering & invoice management etc.
- An end to end E-Commerce portal
- UX/UI development
- Responsive Web/iPad application allowing HCP’s:
- To sign-up and execute contractual requirements to participate.
- Easy to use Stock Reporting Applications.
- A targeted audience: The HCP offices.
- QA, UAT, Deployment
- We integrated with a number of 3rd party service providers, such as:
- SAP inventory system
- Logistics – UPS
- Payment Gateways – Paypal
- Credit Card Tokenization – Paymetric
The key differentiator was that we supported the business need, provided support to the sales team to deliver a world-class customer experience and provided a full-service customer support team 24/7.